{"id":456,"date":"2016-03-04T11:29:10","date_gmt":"2016-03-04T11:29:10","guid":{"rendered":"http:\/\/veented.info\/crexis\/?page_id=456"},"modified":"2025-12-03T13:58:11","modified_gmt":"2025-12-03T13:58:11","slug":"sobre-mim","status":"publish","type":"page","link":"https:\/\/marciacampiolo.effectsolucoes.com\/en\/sobre-mim\/","title":{"rendered":"Sobre mim"},"content":{"rendered":"<div id=\"first\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1457096072773 vc_row-has-fill\"><div class=\"inner\"><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_images_carousel wpb_content_element vc_clearfix\"><div class=\"wpb_wrapper\"><div id=\"vc_images-carousel-1-1784044862\" data-ride=\"vc_carousel\" data-wrap=\"true\" style=\"width: 100%;\" data-interval=\"0\" data-auto-height=\"yes\" data-mode=\"horizontal\" data-partial=\"false\" data-per-view=\"1\" data-hide-on-end=\"true\" class=\"vc_slide vc_images_carousel\"><div class=\"vc_carousel-inner\"><div class=\"vc_carousel-slideline\"><div class=\"vc_carousel-slideline-inner\"><div class=\"vc_item\"><div class=\"vc_inner\"><a class=\"\" href=\"https:\/\/marciacampiolo.effectsolucoes.com\/wp-content\/uploads\/2024\/07\/1-797x1024.png\" data-lightbox=\"lightbox[rel-456-1740709966]\"><img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/marciacampiolo.effectsolucoes.com\/wp-content\/uploads\/2024\/07\/1-672x672.png\" width=\"672\" height=\"672\" alt=\"1\" title=\"1\" \/><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vntd-special-heading special-heading-align-left heading-separator-bottom\" style=\"margin-bottom:35px;\"><h1 class=\"header  font-primary uppercase font-size-30 font-primary font-weight-default\" >M\u00e1rcia R. F. Campiolo<\/h1><p class=\"subtitle light\" >Gest\u00e3o na \u00c1rea M\u00e9dica<\/p><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Psic\u00f3loga com especializa\u00e7\u00e3o em Administra\u00e7\u00e3o de Recursos Humanos, atuante na \u00e1rea de Gest\u00e3o M\u00e9dica h\u00e1 mais de 30 anos, possuindo longa experi\u00eancia em desenvolvimento e gest\u00e3o de programas administrativos.<\/p>\n<p>Tem se dedicado exclusivamente \u00e0 Gest\u00e3o na \u00e1rea M\u00e9dica, criando, adaptando e desenvolvendo trabalhos especializados, sendo inclusive gestora de um Servi\u00e7o M\u00e9dico com Hospital Dia.<\/p>\n<p>Ministra palestras e cursos em congressos e outros eventos na \u00e1rea de Gest\u00e3o M\u00e9dica em diversas especialidades, al\u00e9m de prestar servi\u00e7os de consultoria a cl\u00ednicas e hospitais \u00a0dentro do contexto de Gest\u00e3o M\u00e9dica.<\/p>\n<p>Foi diretora Administrativa da \u00a0SBAO-Sociedade Brasileira de Administra\u00e7\u00e3o em Oftalmologia em duas gest\u00f5es, \u00a0e atualmente \u00e9 Gestora do CEOL-Centro de Olhos Londrina.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1457096072773 vc_row-has-fill\"><div class=\"inner\"><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Al\u00e9m disso, \u00e9 colunista na \u00e1rea de Recursos Humanos de Revistas especializadas na \u00e1rea.<\/p>\n<p>\u00c9 autora do livro: \u201cGEST\u00c3O DO CONSULT\u00d3RIO M\u00c9DICO -Desenvolvendo e administrando sistemas com elevada qualidade no atendimento ao cliente\u201d, publica\u00e7\u00e3o dirigida a m\u00e9dicos e gestores de consult\u00f3rios em geral.<\/p>\n<p>Este livro j\u00e1 est\u00e1 em sua terceira edi\u00e7\u00e3o e teve sua vers\u00e3o em Ingl\u00eas lan\u00e7ada mundialmente pela Editora Springer com o t\u00edtulo \u201c Medical Office Mangement: Developing and Managing Systems with High Quality Customer Service.<\/p>\n<p>Tamb\u00e9m \u00e9 autora do livro Agenda M\u00e9dica: muito al\u00e9m do trivial, que \u00e9 uma publica\u00e7\u00e3o fundamental para o planejamento estrat\u00e9gico e gest\u00e3o da agenda m\u00e9dica de servi\u00e7os de sa\u00fade. Este livro foi publicado pela Editora DOC.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_images_carousel wpb_content_element vc_clearfix\"><div class=\"wpb_wrapper\"><div id=\"vc_images-carousel-2-1784044862\" data-ride=\"vc_carousel\" data-wrap=\"true\" style=\"width: 100%;\" data-interval=\"5000\" data-auto-height=\"yes\" data-mode=\"horizontal\" data-partial=\"false\" data-per-view=\"1\" data-hide-on-end=\"false\" class=\"vc_slide vc_images_carousel\"><ol class=\"vc_carousel-indicators\"><li data-target=\"#vc_images-carousel-2-1784044862\" data-slide-to=\"0\"><\/li><\/ol><div class=\"vc_carousel-inner\"><div class=\"vc_carousel-slideline\"><div class=\"vc_carousel-slideline-inner\"><div class=\"vc_item\"><div class=\"vc_inner\"><a class=\"\" href=\"https:\/\/marciacampiolo.effectsolucoes.com\/wp-content\/uploads\/2024\/07\/4-e1740673227959-909x1024.png\" data-lightbox=\"lightbox[rel-456-4112421009]\"><img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/marciacampiolo.effectsolucoes.com\/wp-content\/uploads\/2024\/07\/4-e1740673227959-672x672.png\" width=\"672\" height=\"672\" alt=\"4\" title=\"4\" \/><\/a><\/div><\/div><\/div><\/div><\/div><a class=\"vc_left vc_carousel-control\" href=\"#vc_images-carousel-2-1784044862\" data-slide=\"prev\"><span class=\"icon-prev\"><\/span><\/a><a class=\"vc_right vc_carousel-control\" href=\"#vc_images-carousel-2-1784044862\" data-slide=\"next\"><span class=\"icon-next\"><\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1721926253032 vc_row-has-fill vntd-section-white\"><div class=\"bg-overlay bg-overlay-darker\"><\/div><div class=\"inner\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vntd-carousel-holder t-center clients  testimonials type-1\"><div class=\"quote white t-center circle light\"><i class=\"fa fa-quote-left\"><\/i><\/div><div class=\"vntd-carousel vntd-testimonials-carousel testimonial-style-fullwidth testimonials type-1 boxes light box-carousel one-item clearfix\" data-autoplay=\"true\" data-dots=\"false\" data-speed=\"800\">\t\t\n\t\t<div class=\"box\">\n\t\t\n\t\t\t\t\t\t<!-- Box Description -->\n\t\t\t<p class=\"no-padding no-margin raleway testimonial-content\">Dessa forma, todo processo de comunica\u00e7\u00e3o deve procurar utilizar os mecanismos necess\u00e1rios para que a informa\u00e7\u00e3o emitida chegue ao seu receptor e seja percebida com o m\u00ednimo de distor\u00e7\u00f5es poss\u00edveis. <\/p>\n\t\t\t\n\t\t\t\t\t\t<p class=\"uppercase light t-center testimonial-author\">\n\t\t\tLivro: Gest\u00e3o do Consult\u00f3rio M\u00e9dico\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t<div class=\"box\">\n\t\t\n\t\t\t\t\t\t<!-- Box Description -->\n\t\t\t<p class=\"no-padding no-margin raleway testimonial-content\">O ponto de equil\u00edbrio entre o indiv\u00edduo e o coletivo depende n\u00e3o s\u00f3 das caracter\u00edsticas individuais de cada um dos membros da equipe, como tamb\u00e9m da forma como as lideran\u00e7as locais conduzem os processos e o trabalho dentro da cl\u00ednica.<\/p>\n\t\t\t\n\t\t\t\t\t\t<p class=\"uppercase light t-center testimonial-author\">\n\t\t\tLivro: Gest\u00e3o do Consult\u00f3rio M\u00e9dico\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t<div class=\"box\">\n\t\t\n\t\t\t\t\t\t<!-- Box Description -->\n\t\t\t<p class=\"no-padding no-margin raleway testimonial-content\">A cada passo na dire\u00e7\u00e3o de um atendimento cada vez melhor , agregando mais e mais valores ao nosso trabalho a fragmenta\u00e7\u00e3o do mercado vai aumentando, as regras mudam e o cliente para sentir-se satisfeito quer sempre um pouco al\u00e9m do que podemos oferecer.<\/p>\n\t\t\t\n\t\t\t\t\t\t<p class=\"uppercase light t-center testimonial-author\">\n\t\t\tLivro: Gest\u00e3o do Consult\u00f3rio M\u00e9dico\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t<div class=\"box\">\n\t\t\n\t\t\t\t\t\t<!-- Box Description -->\n\t\t\t<p class=\"no-padding no-margin raleway testimonial-content\">Para entendermos melhor a l\u00f3gica do funcionamento dessa realidade, \u00e9 preciso lembrar que a mem\u00f3ria a longo prazo est\u00e1 ligada a fatores realmente marcantes. Uma consulta m\u00e9dica pode ser uma experi\u00eancia agrad\u00e1vel, mas n\u00e3o necessariamente marcante o suficiente para ser preservada integralmente na mem\u00f3ria do cliente.<\/p>\n\t\t\t\n\t\t\t\t\t\t<p class=\"uppercase light t-center testimonial-author\">\n\t\t\tLivro: Gest\u00e3o do Consult\u00f3rio M\u00e9dico\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t<div class=\"box\">\n\t\t\n\t\t\t\t\t\t<!-- Box Description -->\n\t\t\t<p class=\"no-padding no-margin raleway testimonial-content\">Mas, se avaliarmos o atendimento ao cliente, podemos perceber que este \u00e9 um processo longo e complexo. Quando o cliente est\u00e1 diante do m\u00e9dico realizando a consulta, antes dessa etapa, esse relacionamento j\u00e1 percorreu um longo caminho.<\/p>\n\t\t\t\n\t\t\t\t\t\t<p class=\"uppercase light t-center testimonial-author\">\n\t\t\tLivro: Gest\u00e3o do Consult\u00f3rio M\u00e9dico\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t<div class=\"box\">\n\t\t\n\t\t\t\t\t\t<!-- Box Description -->\n\t\t\t<p class=\"no-padding no-margin raleway testimonial-content\">Somos surpreendidos constantemente com situa\u00e7\u00f5es e questionamentos novos a cada dia, mostrando que este perfil est\u00e1 no rumo crescente de mudan\u00e7as, ou seja, este cliente est\u00e1 a cada dia aprendendo a ser mais e mais questionador e seguro daquilo que est\u00e1 buscando em um atendimento.<\/p>\n\t\t\t\n\t\t\t\t\t\t<p class=\"uppercase light t-center testimonial-author\">\n\t\t\tLivro: Gest\u00e3o do Consult\u00f3rio M\u00e9dico\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\n\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-456","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/marciacampiolo.effectsolucoes.com\/en\/wp-json\/wp\/v2\/pages\/456"}],"collection":[{"href":"https:\/\/marciacampiolo.effectsolucoes.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/marciacampiolo.effectsolucoes.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/marciacampiolo.effectsolucoes.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/marciacampiolo.effectsolucoes.com\/en\/wp-json\/wp\/v2\/comments?post=456"}],"version-history":[{"count":13,"href":"https:\/\/marciacampiolo.effectsolucoes.com\/en\/wp-json\/wp\/v2\/pages\/456\/revisions"}],"predecessor-version":[{"id":2176,"href":"https:\/\/marciacampiolo.effectsolucoes.com\/en\/wp-json\/wp\/v2\/pages\/456\/revisions\/2176"}],"wp:attachment":[{"href":"https:\/\/marciacampiolo.effectsolucoes.com\/en\/wp-json\/wp\/v2\/media?parent=456"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}